top of page

About Tristora

Tristora delivers technology support and solutions that enable smart business. Smart business is about getting the best possible performance and value out of investments in systems, information, mobility, equipment and premises. It’s about enabling your people and delivering to customers while increasing your bottom line. It’s also about focusing on today while planning for the future. We want to become your valued technology partner in data management, business collaboration, telephony, and network & security.

Our Story

For Tristora’s CEO Aaron Reid, it was love at first project. Aaron started focusing on technology support over 25 years ago and never looked back. Best of all, he gets to interact with clients and help them solve their IT problems. Says Aaron, “I knew if I were to start my own business, I’d want to treat my customers the same way I would want to be treated.” In 2008 he combined the names of his youngest children and officially incorporated as Tristora.

There are four things that make Aaron tick: his adoration of technology, his passion for solving problems, his genuine respect for customers, and his love for his family. “Tristora is my legacy. And because legacies are judged by others, I need to ensure Tristora keeps its promises.”

Tristora's Company Values

When we talk about becoming your technology partner, we mean what we say and we do what we say. We approach each client interaction with the same seven principles that guide how we think and behave as valued technology partners:

  1. Be customer-focused; treat customers the way we want to be treated.

  2. Earn trust; keep promises.

  3. Don’t force solutions; behave like a stakeholder.

  4. Enable smart business; listen and learn from the customer.

  5. Remain connected; every customer is important.

  6. Keep updated; become a trusted advisor.

  7. Think strategically, act tactically; tie solutions to business goals.

The Tristora Methodology

Consult

We review your current IT infrastructure in the context of current and future business growth and then recommend the right business solutions strategy for current and future needs

Implement

Once you’ve decided on your technology investments, we procure, install and configure your hardware and software and then dispose of old hardware.

Maintain

We manage and support your investment leveraging our Managed Services Program

Tristora Methodology Chart
bottom of page